Privacy Policy
Introduction
Emertat Estate (“we,” “us,” or “our”) is a Dubai-based real estate company that values your privacy. We are committed to handling your personal information with care and in compliance with applicable United Arab Emirates (UAE) data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021)spabronzedxb.com. This Privacy Policy outlines how we collect, use, protect, and manage your personal data. By providing your information to us (for example, by filling out our lead forms or responding to our online advertisements) and using our services, you agree to the practices described in this Privacy Policy.
Data Collection
Personal Information We Collect: We only collect personal information that is necessary for our real estate services. The types of data we collect through our website forms and online advertising (such as Facebook and Instagram lead forms) include:
Name: Your first and last name (used for identification and polite address).
Email Address: An email where we can send you information, respond to inquiries, and provide updates.
Phone Number: A contact number to reach you for consultations, property listings, or follow-up calls.
We collect this information directly from you when you voluntarily fill out our contact/lead forms or interact with our Meta (Facebook/Instagram) ads and provide your details. We do not collect any sensitive personal data or any information beyond what you choose to submit. We also do not use any automated means (such as cookies or trackers) to gather personal identifying information without your consent, aside from basic analytics or functional cookies on our website (if applicable). All personal data is collected lawfully and fairly, and we ensure it is limited to what is relevant for the purposes described in this policy.
Use of Information
We use the personal information you provide only for legitimate business purposes and in ways you would expect. Specifically, we may use your Name, Email, and Phone Number in the following ways:
To Contact You and Provide Services: We will use your contact information to reach out regarding your property inquiries, to provide details on real estate listings, or to respond to requests you made. For example, if you ask about a property or submit a form to “request a call back“, we will call or email you to discuss your needs.
To Send Updates and Marketing (With Consent): We may use your email or phone number to send you newsletters, market updates, or promotional offers related to Dubai real estate and our services if you have opted to receive such communications. You can unsubscribe or opt out at any time if you do not wish to receive marketing messages from us.
Internal Business Analysis: We might internally review the inquiries and leads we receive (in an aggregated, non-identifying manner) to understand the effectiveness of our advertising campaigns and improve our services. For instance, we may analyze how many people responded to a particular Facebook/Instagram ad, but this analysis will not identify you personally.
Record-Keeping and Legal Compliance: We will maintain records of communications and leads for our reference and to comply with any legal or regulatory requirements (such as financial record-keeping or auditing standards in the UAE). We will only retain your data as long as necessary for these purposes or as required by law.
No Third-Party Marketing or Unrelated Use: We do not use your personal information for any unsolicited third-party marketing, and we will never sell or rent your personal data to outside partiesspabronzedxb.com. Your information is used solely for the purposes outlined above and always in line with this Privacy Policy.
No External CRM or Data Sharing: Emertat Estate does not use third-party Customer Relationship Management (CRM) systems to store or process your personal data. All information you provide is handled and stored internally by Emertat Estate on our secure systems. We do not share your personal data with any external vendors, partners, or advertising platforms for their own use. Personal information will be accessible only to authorized Emertat Estate personnel who require it to perform their duties, and it will not be shared, sold, or transferred to any third partyleaverstops.com.
Legal Disclosure: The only exception to our no-sharing policy would be if we are legally required to disclose your information. For example, we may divulge personal data in response to a valid court order, legal process, or government demand, or to establish or exercise our legal rights or defend against legal claims. In such cases, we will ensure any disclosure is made in accordance with UAE laws and with appropriate safeguards.
Data Protection
We take the security and confidentiality of your personal data very seriously. Emertat Estate has implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include, for example, secured servers, encryption and firewalls, and strict access controls to your data. Only authorized team members have access to personal information, and they are required to treat it as confidential.
We continuously strive to follow industry best practices and UAE regulatory guidelines to safeguard your data. In line with UAE data protection requirements, we ensure that personal data is collected for a specific purpose and not used in ways incompatible with that purposeuaelegislation.gov.aeleaverstops.com. We also take precautions to prevent loss, misuse, or unauthorized processing of your data.
Data Retention: We will retain your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws. For instance, if you become a client or engage in a transaction with us, we may retain certain records to comply with legal and financial regulations. When your personal data is no longer needed, we will securely delete it or anonymize it. If you request deletion of your data (see User Rights below), we will delete your information from our active systems, unless we are required to keep it for legal reasons.
No Guaranteed Security: Please note that while we employ robust security measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of information. However, we pledge to notify you and the relevant authorities (as required by law) in the event of any data breach that compromises your personal data. Your trust is important to us, and we work hard to protect your information.
User Rights
We respect your rights regarding your personal data. Under UAE data protection regulations, individuals have several important rights concerning their personal information. In particular, you have the right to:
Access Your Information: You can request confirmation of whether we are processing your personal data, and you may ask for a copy of the information we hold about you. We will provide you with the relevant data in a reasonable time, subject to verifying your identity.
Correct or Update Your Information: If any of your personal details (such as your name, email, or phone number) have changed or are inaccurate, you have the right to request a correction or update. We encourage you to keep your information up to date, and we will promptly make the requested corrections.
Opt-Out of Communications: You have the right to opt out of receiving marketing emails, newsletters, or other non-essential communications from us. If you no longer wish to be contacted for promotional purposes, you can unsubscribe via the link provided in emails or simply let us know of your preferences by contacting us. We will honor your opt-out requests and cease further marketing communication. (Please note that even if you opt out of marketing messages, we may still contact you for transactional or service-related purposes, such as responding to a specific inquiry you made.)
Request Restriction of Processing: You may request that we restrict or stop processing your personal data in certain circumstances. For example, if you believe your data is inaccurate or our processing is unlawful, you can ask us to pause processing until the issue is resolvedleaverstops.com. We will evaluate such requests and comply if appropriate under the law.
Data Deletion (Right to be Forgotten): You have the right to request deletion of your personal data that we hold. If you no longer want us to have or process your information, you can ask us to remove it from our records. We will delete your personal data upon request, provided that we do not have a legal obligation or a compelling legitimate interest to retain itspabronzedxb.com. For example, we may need to keep certain transaction records for auditing or compliance purposes, but we’ll inform you if that is the case. Otherwise, we will erase your data and confirm to you once this process is completed.
Object to Processing: In certain situations, you may object to our processing of your personal data, particularly if we are processing it based on our legitimate interests. If you object, and your rights outweigh our interests, we will discontinue or adjust the processing as required by law. Specifically, you have the right to object at any time to the processing of your personal data for direct marketing purposes – if you object, we will stop using your data for that purpose immediately.
These rights are in line with the UAE’s data protection laws, which grant individuals the ability to access, correct, delete, or restrict the use of their personal datadlapiperdataprotection.com. We are committed to honoring your rights and ensuring you have control over your information.
Exercising Your Rights: You can exercise any of the above rights or ask questions about your rights by contacting us (see Contact Information below). For most requests (like accessing, updating, or deleting your data), we will ask you to send us an email from the address we have on file or provide other information to verify your identity, to ensure we are protecting your data from unauthorized access. We will respond to your request as soon as possible, and no later than any timeframe required by law. There is generally no cost for you to exercise these rights. However, if a request is unfounded or excessive (for instance, repetitive requests), we may charge a reasonable fee or decline to act on it, as permitted by law.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us. We are here to help and address any issues related to your privacy.
Contact Email: You may reach us by email at info@emertat.estate for any of the following purposes:
To opt out of marketing communications.
To request access to the data we hold about you.
To correct or update your personal information.
To request deletion of your data or exercise any of your other data subject rights.
To ask any other questions about how we handle your personal information.
We will respond to your inquiry or request as promptly as possible, typically within a reasonable timeframe and in accordance with applicable laws.
Emertat Estate is dedicated to protecting your privacy and ensuring that your personal information is handled securely and respectfully. We appreciate the trust you place in us when you provide your details, and we will continue to uphold our commitments to data privacy and security.
Last Updated: October 2025. (This policy may be updated from time to time. If we make significant changes to how we handle personal data, we will notify users through our website or via email. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.)